EBT Specialist/Assistant Market Manager - Agricultural Institute of Marin
Job Type: Part-time
Description: EBT Specialist/Assistant Market Manager, Stonestown
Job Type: Part-time
Reports To: Market Manager
Supervision Requirements: None
Hours: Part-time (Sunday shift), hourly, non-exempt status
Salary Range: $20.71-$23.37, expected hourly rate of $21 per hour
BACKGROUND
The Agricultural Institute of Marin is an educational 501(c)(3) nonprofit organization headquartered in San Rafael, California. AIM’s mission is to educate, inspire, and connect communities, responsible farmers and producers as part of a healthy, Earth-friendly, equitable local and regional food system. We envision a responsible food and farming system that is environmentally beneficial, economically viable, and socially just. AIM serves 400+ farmers, food purveyors, and artisans from 40 California counties who participate in AIM’s Certified Farmers Markets in the cities of Hayward, Newark, Oakland, Point Reyes, San Rafael, and San Francisco. AIM also provides hands-on and virtual education programs to thousands of children and adults, operates a farm audit program, runs a mobile market for older adults and underserved communities and operates CalFresh/EBT and Market Match services to create a healthier, equitable food system across the San Francisco Bay Area.
DIVERSITY & INCLUSION
AIM embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
JOB SUMMARY
The Agricultural Institute of Marin is seeking a dedicated part-time EBT Specialist/Assistant Farmers Market Manager for our year-round farmers market that occurs every Sunday at the Stonestown Farmers market in San Francisco. The EBT Specialist assures the smooth operation of the farmers market providing exceptional customer service to farmers market customers, processing Electronic Benefit Transfer (EBT) transactions accurately and efficiently, and ensures a positive and inclusive shopping experience for all customers. This is an entry-level position with potential for a career pathway in farmers markets operations, agricultural education, or local food systems strategies
ESSENTIAL DUTIES AND RESPONSIBILITIES
Staffs the information booth, providing excellent customer service and assisting with all transactions.
Operates AIM's EBT program by swiping EBT cards and distributing tokens to purchase healthy foods
Assists Market Manager with market operations
Maintains excellent relations with vendors, customers, staff and local governmental/community organizations and businesses
Assists Market Manager with market operations
Assists Market Manager in setting up and breaking down the market, including AIM market equipment, ATM machine, signage, market information booth, restrooms, entertainment, tables, chairs and trash/recycling compost.
Requirements
QUALIFICATIONS
Must be 21 years of age or older
Must have valid CA driver’s license and clean driving record
Physical capacity to repeatedly lift up to 50 lbs, load/unload equipment to/from truck
Excellent communication, problem solving and organizational skills, detail-oriented
Ability to maintain calm, handle details and multi-task in a busy environment
Self-starter with outgoing, sunny personality with a sense of humor
Energetic, active person who is also a team player who takes direction well
Excellent punctuality and attendance
General understanding and/or sincere interest in food and farming
Ability to work early mornings and long hours every Saturday
HIGHLY PREFERRED QUALIFICATIONS
Chinese language proficiency
PHYSICAL REQUIREMENTS/DEMANDS
This position requires regularly lifting 50+ lbs, when setting up and breaking down the market, primarily when:
Unloading and loading of market equipment from/to the truck (tables, chairs, canopy, canopy weights, Portable ATM machine, cones, barricades, A-frames, market signs) for customer service information booth/café areas
Setting up and breaking down market equipment at information booth and in café areas
Disposing of garbage, compost, and recycling
Ability to maintain clean and sanitary conditions, in a busy environment
Sitting, walking, standing, twisting and bending for extended periods of time
AIM EMPLOYEE EXPECTATIONS:
Adhere to all AIM Health and Safety policies and procedures, as well as those related to the rules and regulations as they pertain to our customers and vendors.
Administer duties as defined by the AIM performance review plan within the required deadlines.
Attend required meetings and trainings as assigned.
Follow all administrative organizational policies and procedures.
Must maintain strict confidentiality related to vendors, staff, Board and other AIM information.
Salary Description
$20.71-$23.37, expected hourly rate of $21/hr